Frequently Asked Questions

Everything you need to know about your Moose Coaching gear and training programs.

What is the average shipping time for performance gear?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally arrive within 10-14 business days.

Can I return a digital coaching program?

Digital coaching programs are non-refundable once accessed. However, if you experience technical difficulties or are unsatisfied with the content, please contact our support team within 7 days.

How do I determine the right size for my training apparel?

We provide a comprehensive size guide on every product page. Our apparel is designed for an athletic fit; if you prefer a looser feel, we recommend sizing up.

Do you offer international shipping for physical equipment?

Yes, we ship our sports equipment and apparel worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure and seamless transactions.

Are your training accessories covered by a warranty?

All Moose Coaching physical equipment comes with a 12-month manufacturer warranty against defects in materials or workmanship under normal athletic use.