Returns & Exchanges

At Moose Coaching, we want you to be fully satisfied with your gear and training programs. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on all physical merchandise and equipment.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Package Your Gear

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.